Do you follow “The Golden Rule”?

When I started out as a recruiter, I was trained to believe that, first and foremost, it’s a people business. And it wasn’t hard for me to relate to the anxiety I see in candidates who want or deserve a job, and hiring managers who are afraid they’ll make a wrong choice. I’ve been in both pairs of shoes. Remember the old country song, “If the phone don’t ring, you’ll know it’s me”? That’s what drives me nuts. You can see where I’m going with this.

My partner and I hear stories all the time from candidates who have been through some or all of the stages of the interview process and then suddenly the hiring manager “goes dark”  – even stops talking to us and we’re on their side! Days and weeks go by and then an email arrives saying “we’ve decided to go in another direction”. Are you kidding me?

When hiring managers act with obvious disregard for the feelings of another human being, they do a huge disservice to their organizations. Don’t they realize that people talk? A reputation for cavalier behavior spreads quickly. Not to mention that you never know where someone will end up. Maybe because I worked so long in advertising where you never knew when your enemy today could be your boss or client next week, I appreciate the the idea of keeping your enemies to a minimum. The toes you step on on the way to the top may well be connected to the butt you have to kiss on the way down.

There was a book written a while ago about all of life’s important lessons being learned in kindergarten. If you had the flu the day they were discussing “Do unto others”,  you might want to revisit the concept. Now let me hear from you.


  1. I didn’t see your blog until after lunch and of course your golden rule was mine in trying to inspire my planners and buyers at PentaCom to treat the sales people with respect, listen to all presentations and remember they know more about the medium they represent than you might. i concur on your rule and am put off by the number of my friends and business associates who have gone thru the preliminary filings and then refused and then the company didn’t even give a status report or acknowledge that my friends had filled out the forms. In most cases my friends have not even seen a human resources person [human may be misused in this case] let alone received a response.


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