Month: October 2017

Exhausted. Can’t recall the last “attaboy”?

I speak with scores of job seekers and those seeking to fill critical positions and a central theme is emerging. It’s not major complaint and the culprit is elusive.
During a 360 conversation, while reflecting on what each person does outside of work, more likely than not, there’s a momentary pause that that opens the flood gates to a brief conversation about working too many frantic hours, striving to maintain a personal level of extraordinary customer service and having to depend of a host of others to answer a growing list of highly technical questions or provide solutions to unique problems. And, those folks tasked with providing answers are “over-worked” too! These top of mind comments precede the answer of what each person does outside of work and, reveal plenty about what’s destroying that too important work-life equilibrium.
Just wondering if the industry is nearing a black-hole sucking the life out of what was once new and fun? And, would love to hear how you’re dealing with or have resolved that exhausted feeling.

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Money Well Spent?

When I got into the media business (sales) ad agencies were known for hiring youth, paying meager wages, providing minimal training and offering limited advancement. Long hours were common and I’m pretty sure late night pizza delivery was common several times a week.

That was 45 years ago! Over the last couple of decades agencies have pivoted, reimagined, reinvented and hacked themselves promising to be the agency of the future.

But wait, there’s more. Back then it was common for an agency to have 10 employees grinding on just 1 Million dollars in billings. Over time technologies introduced some new efficiencies and, of course, salaries exploded with inflation and the ratio declined to one person working on $1 Million. Today, I’m told, a single agency employee works on several million dollars’ worth of billings.

So, have those millions of dollars clients spent supporting the agency of the future built a place of well-trained, highly experienced, highly compensated individuals with multiple choices for early and frequent advancement?

I’m guilty of generalizing because there are some great shops, foundries, farms, or whatever that are doing their clients proud. For the rest keep disrupting until you get it right!